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5 Easy ways to show your donors gratitude
By Team BetterWorld on
Saying thank you might seem small, but it changes everything. Studies show people are more than twice as likely to help someone who thanked them than someone who didn’t.
Yet in fundraising, saying thank you the wrong way can backfire. A generic email or a delayed note after a gift can make donors feel like just another number.
In this article, we’ll look at easy, practical ways to show gratitude that make donors feel valued and inspired to keep supporting your mission.
1. Send a prompt thank-you note
Donors shouldn’t be left wondering if their gift has been processed. A quick thank-you note reassures them that their donation was received and appreciated. The sooner they hear from you, the more relieved and valued they feel. The note can be sent through a short email, text, or even a thank-you pop-up on your site.
A good thank-you note should:
- Acknowledge the gift right away.
- Express gratitude in simple, warm words.
- Show impact by connecting the gift to your mission.
- Invite future connections without asking for more money.
Example:
Hi [Donor’s Name],
We just received your gift of $XX, and we can’t thank you enough. Your support helps us stock the pantry so families in our community have warm meals on their tables.
We’ll keep you updated on the difference your generosity is making. For now, please know that your kindness is already at work.
With gratitude,
[Your Name]
[Your Nonprofit]
2. Share impact updates
A thank-you note is just the start. Donors want to see the results of their giving. When you share impact updates, you turn a simple gift into a meaningful connection.
This can be as simple as sending an email with photos, posting stories on social media, or adding a progress bar on your campaign page so donors can watch the goal get closer with every gift.
Here are other types of impact updates you can use:
- Short videos from staff or beneficiaries sharing thanks
- Impact emails with quick stats like “Your $50 helped feed three families this week”
- Stories on social media that spotlight one person or family helped
- Infographics breaking down how funds were used and the results achieved
- Annual or quarterly impact reports with highlights, photos, and milestones
- Behind-the-scenes updates showing donors what’s happening day to day
3. Donor appreciation events
For larger donors, an appreciation event can go a long way in strengthening relationships. At the event, you can share success stories, give donors a behind-the-scenes look at your work, or let them meet staff and beneficiaries.
Examples of donor events:
- Private dinner with your leadership team
- Behind-the-scenes tour of your facility or project site
- Small thank-you brunch with staff and volunteers
- Virtual Q&A session with your executive director
- Online “impact showcase” sharing stories and updates
Note: Not every donor wants public recognition. Some prefer to stay private. Always give them the option to remain anonymous and focus on gratitude rather than publicity.
Outside of the event itself, you can also highlight your appreciation on social media and in your newsletter (with permission). So donors feel celebrated, and others see the culture of gratitude around your mission.
4. Create a donor wall (digital or physical)
It’s an old tradition, but it still works. A donor wall publicly honors those who’ve given generously. Unlike a donor appreciation event, which is a one-time experience, a wall provides lasting recognition. Every time someone walks past it or clicks through your site, they’re reminded of the community standing behind your mission.
The impact is different, too. Events build relationships in the moment, while a donor wall reinforces trust and pride over time. Donors feel their support is part of something bigger, and future supporters see that others are already invested, which can inspire them to give as well.
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5. Holiday messages
Holidays are the perfect time to remind donors that you value them. A warm holiday message shows that you’re thinking of them beyond donations. It’s also one of the seasons when people are most ready to give again.
Keep it simple: wish them well, thank them for their support, and share how their generosity is making a difference. Even a short holiday note can spark goodwill and encourage donors to continue their giving spirit.
Keep more of what you raise with BetterWorld
Gratitude is powerful, but the right tools make it easier to put that gratitude into action and grow your fundraising. BetterWorld gives nonprofits everything they need in one place.
The platform is beautifully designed, easy to use, and built to work seamlessly across all your campaigns. You’ll also get automated reminders, unlimited fundraising pages, and donor-friendly features that save you time and keep supporters engaged.
Ready to see how it works? Request a demo today and start building stronger donor relationships.
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